Policies

Prescription spectacles are custom made for you. Payment in full is required to begin your order. I will work with your doctor until you are happy. Alternatively, store credit is given (no refunds).

Lenses are guaranteed to be made correctly, based on the prescription provided.

Frames are guaranteed to be free from manufacturer defects.

Artisan Eyewear is 100% independent; if you intend to submit your out-of-network order to your insurance company or a Flexible Spending Account (FSA) please be sure to request an itemized receipt with “V-Codes”. Allow 48 hours for this document to be e-mailed to you.

5% of profits are donated to the Polaris Project. Polaris is a nonprofit, non-governmental organization that works to combat and prevent modern-day slavery and human trafficking. For the past 10 years, Polaris has run the National Human Trafficking Hotline, working on some 40,000 cases of trafficking.